Frequently Asked Questions

Tri-Coat paint
Product Application
Placing an Order
  • What if the paint color that I received does not match my vehicle’s paint color?

    On some occasions we encounter a color match discrepancy. Color mismatch can result from many variables, including but not limited to incorrect color codes ordered, customer vehicle was repainted, color faded from sun exposure or exposure to the elements or because of age of vehicle. If the paint that you ordered (as shown by our paint applied to our test card) does not match your vehicle paint, you must do the following:

    (a) contact our customer service department by email at, or by phone at (877) 629 – 0612, during normal business hours Monday – Friday from 9:00 am to 5:00 pm PST to discuss the color discrepancy and we will work with you to determine if there are paint application solutions available prior to paint return or replacement;

    (b) after you contact us, we may require you to send a paint sample of the color mismatch back to us so we can compare the paint with the factory color chip and when necessary, send a better matching formula or process a refund (if you choose to do so). We want you to be satisfied with our product and we will do our best to provide you with a matching color paint. Click here to review our refund and return policies.